If you are not happy with your purchase, you can request a full refund within 60 days from your original order date.
How to Return a Product
Please follow these steps to complete your return:
- Return Shipping:
Customers are responsible for return shipping costs. Any unused product must be sent back to qualify for a refund. - Return Approval:
Before returning any item, you must contact our customer support team to get a cancellation number. This number confirms your return request and should be kept for your records. - Return Address:
All returns must be sent to our fulfillment center at: SeroBurn – Returns Department
7780 49th St North, PO Box 513
Pinellas Park, FL 33781 - Refund Processing Time:
Once we receive your return, refunds are usually processed within 7–10 business days to your original payment method.
60-Day Money-Back Guarantee
SeroBurn offers a simple 60-day money-back guarantee. If you are not satisfied within this time, you may receive a full refund as long as the return instructions are followed.
Terms & Payment Authorization
By placing an order online or agreeing to our terms over the phone, you allow SeroBurn to charge your credit or debit card according to electronic payment laws.
Product Packaging & Delivery
SeroBurn products may arrive with different packaging or private labels. Packaging may vary, but the quality of the product remains the same.
SeroBurn sells products only through its official website and may use third-party shipping companies. We are not responsible for products sold by unauthorized sellers.
Testimonials Notice
Customer testimonials are based on real experiences. However, results may vary and are not guaranteed.
Customer Support
If you need help with orders, shipping, or refunds, our customer support team is ready to assist you.
Email: support@SeroBurn.com
Phone: +1-888-704-1133
Mailing Address:
SeroBurn
7780 49th St North, PO Box 513
Pinellas Park, FL 33781, USA
Service Hours:
Monday–Friday, 9:00 AM–5:00 PM (EST)